Director of Patient Care Services
Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,
Summary:
Under the direction of the VP/CNO, develops, implements, and monitors the patient care delivery system and related nursing practice standards in collaboration with the nursing management team. Responsible for the quality of patient care and provides leadership, planning, coordination, direction, and evaluation of operations. Accountable for leading quality, financials, employee engagement, and patient experience in alignment with the organization's strategic goals.
Responsibilities:
1. Under the direction of the VP/CNO, will plan, organize, direct, and evaluate nursing practice standards for all units. 2. Assumes 24/7 accountability for the supervision of personnel and facilitates optimal patient care through the appropriate use of resources to provide safe, quality care. 3. Provides mentoring, coaching, feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity. 4. Leads and is accountable for reaching organizational goals. Provides recommendations to the VP/CNO for strategic growth targets. 5. Assumes responsibility for effective fiscal management of department to ensure proper utilization of financial resources. Demonstrates ability to analyze and understand data in order to support and justify business decisions. 6. Facilitates interdisciplinary and interdepartmental communication for effective operation of clinical services. Works collaboratively with all internal and external constituencies. 7. Collaborates with Quality Department Leadership to ensure regulatory compliance with standards through policies and practices. Is responsible for the quality of services provided including identification of performance improvement and patient safety opportunities, in addition to developing, implementing, monitoring and evaluating quality and safety initiatives. 8. Assumes responsibility for developing and maintaining an environment which supports service excellence, and is a role model for staff, patient, and family interactions. 9. Fosters an environment that encourages open communication. Assumes responsibility for communication to ensure that information is shared for effective operations and to promote positive employee relations. 10. Where Collective Bargaining Agreements exist, partner with Human Resources to provide guidance for the nursing management team in maintaining a standardized approach to employee engagement and labor relations. Will actively participate in labor relation negotiations and labor management activities. 11. Assumes responsibility for personal and professional development to ensure current knowledge in the profession/position. Demonstrates ability to translate evidence based data into practice. 12. Collaborates with the Department of Professional Development to identify and develop educational programs to maintain the skill set of staff and foster professional growth. 13. In collaboration with the Department of Professional Development, supports the participation of nursing leadership and staff in the shared governance model and is an active participant. Acts as a mentor and leader for nurses in their understanding of the shared governance model. 14. Additional duties as assigned.
Other information:
Education: BSN or Advanced degree in nursing required. Master's Degree in Nursing or related fields required.
Experience: At least five years of experience in Nursing Leadership with comparable scope. Nursing Executive Certification preferred. Membership in a Healthcare/Nursing professional organization preferred. License: New York State RN License (Vassar Brothers Hospital, Putnam Hospital, Northern Dutchess Hospital) CT State RN License (Danbury Hospital, Norwalk Hospital, New Milford Hospital, Sharon Hospital)
Location: Norwalk-34 Maple St
Work Type: Full-Time
Standard Hours: 40.00
FTE: 1.000000
Work Schedule: Day 8
Work Shift: 8a-4:30pm with flexible hours if needed
Org Unit: 377
Department: Nursing Administration
Exempt: Yes
Grade: L4
Salary Range:
$65.8002 - $122.2062 Hourly
Credentials:
Essential:
Registered Nurse
Education:
Essential:
Bachelor's Level Degree
Working conditions:
Essential:
Significant manual skills / motor coord & finger dexterity
Generally pleasant working conditions.
Sedentary/light effort. May exert up to 10 lbs. force
Little or no potential for occupational risk
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Under the direction of the VP/CNO, develops, implements, and monitors the patient care delivery system and related nursing practice standards in collaboration with the nursing management team. Responsible for the quality of patient care and provides leadership, planning, coordination, direction, and evaluation of operations. Accountable for leading quality, financials, employee engagement, and patient experience in alignment with the organization's strategic goals.
Responsibilities:
1. Under the direction of the VP/CNO, will plan, organize, direct, and evaluate nursing practice standards for all units. 2. Assumes 24/7 accountability for the supervision of personnel and facilitates optimal patient care through the appropriate use of resources to provide safe, quality care. 3. Provides mentoring, coaching, feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity. 4. Leads and is accountable for reaching organizational goals. Provides recommendations to the VP/CNO for strategic growth targets. 5. Assumes responsibility for effective fiscal management of department to ensure proper utilization of financial resources. Demonstrates ability to analyze and understand data in order to support and justify business decisions. 6. Facilitates interdisciplinary and interdepartmental communication for effective operation of clinical services. Works collaboratively with all internal and external constituencies. 7. Collaborates with Quality Department Leadership to ensure regulatory compliance with standards through policies and practices. Is responsible for the quality of services provided including identification of performance improvement and patient safety opportunities, in addition to developing, implementing, monitoring and evaluating quality and safety initiatives. 8. Assumes responsibility for developing and maintaining an environment which supports service excellence, and is a role model for staff, patient, and family interactions. 9. Fosters an environment that encourages open communication. Assumes responsibility for communication to ensure that information is shared for effective operations and to promote positive employee relations. 10. Where Collective Bargaining Agreements exist, partner with Human Resources to provide guidance for the nursing management team in maintaining a standardized approach to employee engagement and labor relations. Will actively participate in labor relation negotiations and labor management activities. 11. Assumes responsibility for personal and professional development to ensure current knowledge in the profession/position. Demonstrates ability to translate evidence based data into practice. 12. Collaborates with the Department of Professional Development to identify and develop educational programs to maintain the skill set of staff and foster professional growth. 13. In collaboration with the Department of Professional Development, supports the participation of nursing leadership and staff in the shared governance model and is an active participant. Acts as a mentor and leader for nurses in their understanding of the shared governance model. 14. Additional duties as assigned.
Other information:
Education: BSN or Advanced degree in nursing required. Master's Degree in Nursing or related fields required.
Experience: At least five years of experience in Nursing Leadership with comparable scope. Nursing Executive Certification preferred. Membership in a Healthcare/Nursing professional organization preferred. License: New York State RN License (Vassar Brothers Hospital, Putnam Hospital, Northern Dutchess Hospital) CT State RN License (Danbury Hospital, Norwalk Hospital, New Milford Hospital, Sharon Hospital)
Location: Norwalk-34 Maple St
Work Type: Full-Time
Standard Hours: 40.00
FTE: 1.000000
Work Schedule: Day 8
Work Shift: 8a-4:30pm with flexible hours if needed
Org Unit: 377
Department: Nursing Administration
Exempt: Yes
Grade: L4
Salary Range:
$65.8002 - $122.2062 Hourly
Credentials:
Essential:
Registered Nurse
Education:
Essential:
Bachelor's Level Degree
Working conditions:
Essential:
Significant manual skills / motor coord & finger dexterity
Generally pleasant working conditions.
Sedentary/light effort. May exert up to 10 lbs. force
Little or no potential for occupational risk
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.Estimated Salary: $20 to $28 per hour based on qualifications.
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