Client Communications - Office Coordinator (Bilingual Spanish)
The Client Communications and Office Coordinator is responsible for providing excellent customer service for our potential new clients and managing all client communications. They intersect with our Attorneys, Legal Research Analysts, Legal Assistants, and the Executive team. This person will be expected to handle all phone and web-based leads, open, close, and manage files, report on calls, oversee calendars and scheduling, run meetings and present on various topics, and perform other administrative tasks, including handling mail, shipping, and ordering office supplies. The Client Communications and Office Coordinator is a true team player and is revered as a key part of our business.As a Client Communications and Office Coordinator, you will play a pivotal role in engaging potential new clients (PNCs), onboarding new clients, and managing communications and document retention related to this. You will be responsible for a range of tasks, including, but not limited to, the range of items listed in Responsibilities below.Paid vacation/sick time and medical benefits, 401K, all federal holidays off, and professional learning program.Note:
All submissions must include both a resume and a cover letter. Submissions without both a resume and a cover letter will not be considered.
Responsibilities:
o Answering incoming telephone calls, and responding promptly to web-based queries, with a friendly and professional demeanoro Sales of consultation over the phone and their schedulingo Efficiently creating and managing documents and files related to PNCs and existing clientso Facilitating the electronic signature process for intake paperworko Conducting Introductory Call with PNC and new client Welcome Meetingo Schedule follow-up phone calls, web-based meetings, and events with PNCs, clients, referral sources and speaking opportunities with Managing Attorneyo Create and send materials to PNCs, clients and referral sourceso Conduct outreach to potential and existing referral sourceso Helping with seminars/webinars, presentations and other marketingo Occasional administrative and legal tasks, as needed
Qualifications:
o At least 5 years experience in a professional office environmento Sales experienceo Spanish speakingo Proficiency in MS Outlook (email and calendar), Word, Excel, PowerPoint, and Teamso Strong telephone answering and verbal communication skillso Experience with scheduling and calendaring meetingso Attention to detail and the ability to meet deadlineso Experience with drafting administrative materials and spreadsheetso Solid listening and empathy skillso Experience with conducting internet and database research and organizing findingso Self-motivation and capability to work independentlyPreferred
Qualifications:
o The ideal candidate for this role should possesso Experience in a fast paced professional environmento A Can Do attitudeo Making photocopies is not beneath youo Takes pride in meeting goals and supporting a teamo Experience with legal support software, including LawPay, Lawmatics, Clio, etc.o Proficiency in Zoom, incsetting up meetings, webinars and the post-webinar surveyo Enthusiasm for learning and keeping up-to-date with technologyThe Clark-Esposito Law Firm, P.Cis an equal-opportunity employer, and we welcome applicants from diverse backgrounds.About Company:
We are a regulatory compliance law firm in Connecticut and New York. We are seeking an experienced, full-time Client Communications and Office Coordinator to join our Norwalk, CT office. The ideal candidate has a track record of success with receiving inbound calls and converting those calls. The Client Communications and Office Coordinator must be a great listener, strong presenter, and able to solve problems on the fly. This is an exciting opportunity for someone who enjoys working independently yet works well in a team setting. If you thrive in a fast-paced environment, have a passion for communication, and a strong attention to detail, we want you on our team.We are committed to developing our team both professionally and personally and have open lines of communication across all levels of staffWe are a team of people who think outside of the box and are always striving for continuous improvement internally. Recommended Skills Administration Attention To Detail Business Process Improvement Consulting Databases Friendliness Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3r6j676mcxptrg6vtd', 'ExternalApply-j3r6j676mcxptrg6vtd'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
All submissions must include both a resume and a cover letter. Submissions without both a resume and a cover letter will not be considered.
Responsibilities:
o Answering incoming telephone calls, and responding promptly to web-based queries, with a friendly and professional demeanoro Sales of consultation over the phone and their schedulingo Efficiently creating and managing documents and files related to PNCs and existing clientso Facilitating the electronic signature process for intake paperworko Conducting Introductory Call with PNC and new client Welcome Meetingo Schedule follow-up phone calls, web-based meetings, and events with PNCs, clients, referral sources and speaking opportunities with Managing Attorneyo Create and send materials to PNCs, clients and referral sourceso Conduct outreach to potential and existing referral sourceso Helping with seminars/webinars, presentations and other marketingo Occasional administrative and legal tasks, as needed
Qualifications:
o At least 5 years experience in a professional office environmento Sales experienceo Spanish speakingo Proficiency in MS Outlook (email and calendar), Word, Excel, PowerPoint, and Teamso Strong telephone answering and verbal communication skillso Experience with scheduling and calendaring meetingso Attention to detail and the ability to meet deadlineso Experience with drafting administrative materials and spreadsheetso Solid listening and empathy skillso Experience with conducting internet and database research and organizing findingso Self-motivation and capability to work independentlyPreferred
Qualifications:
o The ideal candidate for this role should possesso Experience in a fast paced professional environmento A Can Do attitudeo Making photocopies is not beneath youo Takes pride in meeting goals and supporting a teamo Experience with legal support software, including LawPay, Lawmatics, Clio, etc.o Proficiency in Zoom, incsetting up meetings, webinars and the post-webinar surveyo Enthusiasm for learning and keeping up-to-date with technologyThe Clark-Esposito Law Firm, P.Cis an equal-opportunity employer, and we welcome applicants from diverse backgrounds.About Company:
We are a regulatory compliance law firm in Connecticut and New York. We are seeking an experienced, full-time Client Communications and Office Coordinator to join our Norwalk, CT office. The ideal candidate has a track record of success with receiving inbound calls and converting those calls. The Client Communications and Office Coordinator must be a great listener, strong presenter, and able to solve problems on the fly. This is an exciting opportunity for someone who enjoys working independently yet works well in a team setting. If you thrive in a fast-paced environment, have a passion for communication, and a strong attention to detail, we want you on our team.We are committed to developing our team both professionally and personally and have open lines of communication across all levels of staffWe are a team of people who think outside of the box and are always striving for continuous improvement internally. Recommended Skills Administration Attention To Detail Business Process Improvement Consulting Databases Friendliness Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3r6j676mcxptrg6vtd', 'ExternalApply-j3r6j676mcxptrg6vtd'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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